How did it work?
It was agreed the Library Manager and the Advanced Nurse Practitioner would work in partnership to review how to manage the collection more effectively and promote. The Library Manager setup a Task and Finish Group for the project and assigned the Evidence Based Information Specialist to lead
The Advanced Nurse Practitioner designated a Dementia Support Worker with knowledge of the equipment and its use on wards. The nominated staff arranged a series of meetings to undertake the agreed action plan. The collection was moved from the Older Peoples Mental Health Team’s office to the library to alleviate storage problems.
There wasn’t a record of what was in the collection so an inventory was compiled, and checks made to ensure all equipment worked. The absence of a formal loaning procedure made it difficult to track equipment and make borrowers accountable for damaged or misplaced items so a loan procedure was devised and a website created explaining the process.
Equipment was labelled and added to the library catalogue so it could be tracked. Furthermore, the library team received training on using the specialist equipment and My Improvement Network Ward visits were undertaken to explain the formalised loan process to Ward Managers and register their wards on the new system.
Benefits and impact of the project
- Partnership working has combined the expertise of the two teams and raised their profiles
- Organising the collection has increased efficiency and usage
- The new tracking system identifies when equipment is available and reduces loss
“This has been a fantastic addition to our expanding services that we are able to provide for
people with dementia in Walsall. It has now given us a very structured approach to loaning
the equipment. Not only has this innovation been a huge bonus but the service now has such a professional approach to it all with regard to advertising, raising awareness, social media etc. The Library team in conjunction with Older Peoples Mental Health and Pathways for Life have been able to lift the profile of service provision to another level. I’m convinced that this is the beginning of really positive things to come for the future.”
Advanced Nurse Practitioner Older Peoples Mental Health
Walsall Healthcare NHS Trust